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📶Sim Recommend: You need buy a SIM Card separately, we recommend SpeedTalk Mobile Card or US Mobile. Recommend to open $5/month plan, included 100 min Call / 100 MB / 100 SMS. NOT SUPPORTED: Sprint, Verizon, AT&T. 🔧How to set up the watch? 1. Before inserting SIM Card, pls shutdown the watch. 2. SIM Insert way: side insert way. Take away left plastic cover by screwdriver. Attention must be paid to the direction of the card when you insert. Once the direction of the card is wrong, it will be very troublesome. 3.Our recommended carriers: You can search Speedtalk or US Mobile, the watch is NOT be supported by the Verizon, Sprint, AT&T. 4. If the Kids watch can't work or shows device offline, pls check whether your VPN is correct, and whether if you choose the correct area when you register the APP firstly. In US need choose "North America. 💖Notes: 1.Our smart watch needs SIM data to sync with Phone app, be sure the SIM has been opened Voice and Data Plan. 2.When you insert a SIM card, the watch needs to be turned off firstly. 📜Q & A 1)Q: Is this watch waterproof or water resistant should it get wet? A: This is splash proof for everyday play, splash and sweat proof, Basic domestic waterproofing; we suggest you'd better to take it off when showering or swimming. 2)Q: How long does it take to charge? A: It will take approximately 1-2 hours to fully charge the battery. 3)Q: Can I set multiple alarm clock? A: Yes, you can set up three alarm clocks at most. 📦Package: 1 * Smart Watch for Kids 1 * Charging Cable 1 * User Manu