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The following setting steps just suit for US. If you want to use the kids smart watch outside US, please contact us so that we can help you to choose the correct SIM card and set the correct IP and APN. Any setting questions, really appreciate our valued customer can contact us via the following way: https://www.amazon.com/seller/palmtalkhome Then click the Yellow Button: "Ask a question". We will respond within 24 hours. Thanks. Details for US SIM Recommend We'd like to recommend "Speedtalk mobile" in US. You can search this on amazon. https://www.amazon.com/dp/B01N9XPPGZ And recommend to open the $5Plan included 100minute call and 100 MB Data and 100 Texts. Besides, please check there has 2G network coverage near your house. https://www.speedtalkmobile.com/coverageMap . NOT SUPPORTED: Sprint, Verizon, AT&T How to setup: (Detailed setting information can refer to the manual at the package) 1. Activate the SIM card via your phone; 2. Turn the watch off first then insert the sim to watch; (Please note the chip angle when insert the sim. If you do not know the correct direction, please contact us and we will help) 3. Create an account in App "setracker", register choose North America; 4. Send APN codes via your phone Message app to watch; Please note via Phone Message App?Not Setracker?send the following txt message (case, spaces and commas are important!) to watch SIM. The different SIM Card you use, the different ""APN CODE"" will be sent!!! For Regular Speedtalk Phone sim card: apn,wholesale,,,310260# For Speedtalk IOT SIM card: apn,mobilenet,,,310260# 5. Test in App. Any concerns, you can contact us and we will help you to solve. Package Includes: 1 x Kids Smart watch 1 x USB charger 1 x Manual