Connecting for Results - How to Turn Contacts into Advocates - Seminars On Demand Business Relationship Skills and Sales Training Video - Speaker Shawna Schuh - Includes Streaming Video plus DVD plus Streaming Audio plus MP3 Audio - Compatible wit

Product Description This item includes the online streaming video + DVD version + streaming audio version + MP3 version. See instructions on packaging to access all versions. Compatible with computers, smartphones,tablets, and smart TVs. Preview video available at main Seminars On Demand website. STREAMING NOT INCLUDED WITH USED DVDs UNLESS PURCHASED THROUGH SUCCESSMART, OUR AUTHORIZED RESELLER Seminar Description: How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. In this high-energy, high-content program, you'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and many other ideas for building stronger customer relationships. If your organization depends on repeat business, you must be committed to making your customer relationships a major focal point to continuously improve, and that's exactly what this seminar helps you do. - BUILDING STRONG CUSTOMER RELATIONSHIPS WITH TRUST - USING THE POWER OF INTENT TO MAKE THINGS HAPPEN - AVOIDING WORDS THAT SEND THE WRONG MESSAGE - THE ROLES OF APPEARANCE, ATTITUDE & APPRECIATION - HOW TO MAKE PEOPLE FEEL EVEN MORE VALUABLE Seminars on Demand has produced more than 100 training videos covering a variety of personal and professional development topics. Each one is delivered by one of the world's best speakers, and is recorded in front of a live audience to create the energy exchange that can only occur in that setting. To see the entire list of available programs, visit the Seminars On Demand main website. About the Actor Shawna Schuh is an expert in the area of customer relationships. Since 1983, she has been training and motivating professionals to connect with their customers and prospects through powerful people skills. Shawna Schuh has authored two books, several articles, and is a frequent guest in the media. As an actor, she has appeared in over 150 television and radio commercials, and seven feature films. Having earned the CSP designation from the National Speakers Association, Shawna Schuh is considered one of the top speakers in the world. You'll be thoroughly captivat