Bluetooth Wireless Earbuds 50 with Microphone Earphones Lightweight Ear Buds Mic Stereo inEar Headphones Sports Buds IPX5 Waterproof HiFi Sound Charging Case Compatible Android Samsung iPhone iOS

Frequently asked questions. Why isn’t the sound clear/consistent sometimes? Connection is not stable. Bluetooth signal is transmitted wirelessly and signals can be affected, which results in intermittent sound of earbuds, in the following conditions: The distance between the earbuds and your Bluetooth device is at the edge of the Bluetooth pairable distance. Transmitted signals encounter obstacles or human body blockage. There are high-power electronic devices nearby. There are other Bluetooth devices and are being turned on/off nearby. To resume stable connection between the earbuds and your Bluetooth device, try to avoid the above conditions and do the pairing again. If the pairing failed, take the following steps: 1.Put the earbuds back to the charging case and make sure that they are off.Or try to long press the earbuds to turn off and once again to long press to turn on the earbuds. 2.Take the earbuds out of the case and they are automatically on. 3.Wait that the indicator on the left earbud flashes red and blue alternately and earbuds enter pairing mode. 4.Choose "TWS" in your phone to pair. If the pairing still fails, check the following points: a.Make sure the earbuds and your Bluetooth device are next to each other or within 33 feet and there are no obstacles between. b.There are no signal interference nearby (such as obstacles or human body blockage, high-power electronic devices being turned on/off). c.Try to reboot your Bluetooth device.